Store Policies

Mimo Displays Store Policies

Warranty
Every Mimo display carries a one-year to three-year warranty (depending on product) against defects in materials and workmanship from the manufacturer. If Warranty is greater than 1 year, it is this is stated on the specific product page. Defective products will be replaced or refunded at our discretion. Click here to download our Limited Warranty document.

Terms and Conditions
All Purchases from Mimo Monitors are subject to the following terms and conditions unless otherwise stated in writing. Click here to download our Terms of Sale document

Returns
Non-defective returns within 30 days will be refunded 100% minus any applicable shipping costs. Returns over 30 days determined to be non-defective are subject to a 15% restocking fee. After 60 days, only warranty applies. Customers pay for return shipping costs. We do not accept returns of software or software downloads. If you wish to acquire a trial version of the Macintosh touchscreen software, you can download a demo version from the manufacturer here

Shipping
We ship most orders of in-stock items made before 3pm eastern time same day. Our warehouse is located in central New Jersey.

Acceptable Forms of Payment
Our website accepts payment via credit cards (Visa, MasterCard, Amex, Discover), Shopify Pay, and PayPal. 

Canceling an Order
You can cancel your order for a 100% refund at any time if your order has not yet shipped. Once your order has shipped, you can return the item subject to the returns policy above. We fulfill orders in the order that they are received. Please direct order cancellation requests to orders@mimomonitors.com, please put your order number in the message subject line.

International Orders
Mimomonitors.com now accepts orders from select countries.  Some international orders will be held until funds clear our bank. Note that all shipping methods may not be available to some countries.  We are now shipping to the following countries:

Argentina
Australia
Austria
Belgium
Bosnia and Herzegovina
Brazil
Bulgaria
Canada
Chile
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
El Salvador
Estonia
Finland
France
Germany
Gibraltar
Greece
Greenland
Grenada
Guatemala
Honduras
Hong Kong
Hungary
Iceland
India
Ireland
Israel
Italy
Japan
Latvia
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Malta
Mexico
Monaco
Montenegro
Netherlands
Netherlands Antilles (Curacao)
New Zealand
Nicaragua
Norway
Panama
Paraguay
Peru
Poland
Portugal
Qatar
Romania
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Venezuela